Archives: FAQs

What payment methods do you accept?

Payment methods accepted on our online booking system are Visa, MasterCard, American Express and Discover. If you have questions or would like to coordinate payment or reservations via an alternate method, please give us a Call or Email and we can discuss options.

Do you charge for children?

Children 5 and under are free to come in and play the game with you only when you are booking a room privately. Ages 6 and up will be charged at our regular rate.

Are mobile phones allowed?

Mobile phones are not allowed for use in our rooms. We provide lockers in our lobby/lounge area for you to lock up your valuables during your game – your phone will be safe there. Unplugging for an hour is really OK – but if you must have it on you in case the babysitter needs …

Are mobile phones allowed? Read More »

What if we need help in our game?

Each game is monitored on closed circuit video with audio to communicate with your dedicated Game Master at anytime. If you are stuck you may ask them for a hint!

Am I able to leave in the middle of a game?

Yes, you absolutely can if you need to. You will always have access to an exit. The game will continue without you, so you will just lose some moments in the game if you need to step out.

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